There's a box that was sitting on the base of the Panel's stand? What's up with that box?

The box has accessories that come with every new Panel! They are 100% superflous, and not needed to use your Panel.

In the box are:

  • * 4 Promethean Branded Styluses
  • 1 Promethean Branded Eraser

1 Remote Control

  • HDMI Cord (transmits Audio and Visual)
  • USB-B to USB-A Cord (tranmists touch)

2 notes:

1) There should be a USB-C to USB-C cord installed (aka, ziptied) on the back of the Panel! We suggest using the USB-C cord because it does the function of the HDMI and USB-B to USB-A cords in one! USB-C = One cord to rule them all!

2) The Promthean Branded Styluses and Eraser has zero technology in them. They are just pieces of plastic.

How do I extend my desktop when mirroring my laptop to the Panel?

When plugged in directly to the Panel:

When using the Screen Share App to wirelessly mirror your laptop:

  • Sad face. You cannot extend your desktop when using the Screen Share App. I know, it's the worst.
How many profiles can a Panel have at once?

A panel can have a total of 8 Profiles (including the Owner). If you are approaching that limit, we suggest checking to see if there are any profiles that aren't currently in use that you can delete!

How do you delete a profile, you ask? It's super easy! Check the next section for directions!

How do I delete unused Profiles that are on a Panel?

Perfer a video? Watch video directions here!

Steps:

  1. Login as Owner.
  1. From the unified menu, open the 'Locker' and then open 'Settings'.
  1. Click 'Users'
  1. Click the trashcan icon to the right of the profile you wish to delete.
  1. Press the 'delete' button on the warning screen that pops up.
I want to use the Screen Share App to wirelessly mirror a tablet or my phone! How do I do this?

Easy! Download the MyPromethean App on whatever phone/tablet you're trying to display on your Panel!

At the first screen, click 'teacher'! And then follow the normal Screen Share App steps from there!

NOTE: You do not need to download the MyPromethean App on your actual Panel. On your Panel, all you need is to open the Screen Share App!